Fun and games with BT yesterday. I wanted to close my business line and Chloe wanted to take it over, using her number which is at the moment residential and carrying her Broadband. Three phone calls by both of us resulted in the closing of the line (so any friends who ring me on 676576 - it's the other one now!) but when Chloe rang to try her luck at picking it up where it left off there was an office party in full swing in the BT Business line call centre and operator-guy burst out 'Oh this is going to be a NIGHTMARE!! It'll take WEEKS!!" So she decided to keep her number residential for the time being.

I have my fingers crossed she doesn't lose this line completely - like a piece of knicker elastic it might slip down the track and never be seen again.